Shipping Policy

Shipping and Delivery:

We deliver across India and offer international shipping to most countries worldwide.

Within India: Shipping is free on all orders, with no minimum order value.

International Orders: Shipping charges vary by country. Please refer to the bottom of the page for details on shipping charges.

Custom duties, GST, and other taxes (India):

All prices displayed on the website and mobile app for customers within India are inclusive of applicable Indian taxes and VAT. So, no extra charges will be levied on the customers.

Neither Reet Riwaz Fashion nor our delivery partners within India will ever request customers to pay any additional duties or taxes directly.

Kindly do not click on any links or respond to emails or text messages asking for payment of GST, VAT or other taxes, as these are not genuine.

Customs & import duties (International):

All of your Reet Riwaz orders are shipped internationally from our warehouses across India to your provided shipping address via ATLANTIC/DHL/FEDEX depending on the delivery location. Due to the nature of international shipping, there will be circumstances where you will be required to pay additional express shipping charges, import/custom duties, and taxes. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with ATLANTIC/DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep, provided any custom charges incurred are cleared. Payment is required prior to delivery, at the point when the shipment arrives at the customs checkpoint. Once the customs duties have been settled, the shipment is then released and promptly delivered to its destination.

Order Confirmation:

Once your order is placed, an order successful message along with your order number will appear on your screen, and you will also receive a confirmation email. If there are any issues in processing your order, we will get in touch with your directly or notify you by email.

There will be a ‘View Order Status’ option highlighted in black at the bottom end of the confirmation email, which can be clicked at any point of time to gather further information about your order.

For Made-to-Order (MTO) products, you will receive automated email updates every 3–4 days, informing you about the current stage of your product.

Order Shipment:

After your order has been shipped, you will receive a shipping confirmation email with the courier partner’s name and your tracking/AWB number. You can use this number on the courier’s official website or app (if available) to track your order.

Order Delivery:

The estimated delivery time for each product, whether Ready-To-Ship (RTS) or Made-To-Order (MTO) or Home Production (HP) is mentioned on its product page. We recommend reviewing these dates before proceeding to checkout. Also, there might be an additional delay in delivery if the location of the address is remote or difficult to reach.

Please note that the estimated delivery date may vary depending on the size selected, as certain sizes may fall under the Made-to-Order (MTO) category.

For men, usually the size 36 and then size 44 onwards may fall under the MTO category.

However, the above size list for MTO is not exclusive, and based on the stock availability, some other sizes might also be available under the MTO category.

Change in Shipping Address:

If you notice an error in the shipping address provided at checkout or want to change it completely, please contact our customer support team right away via email at reetriwazfashion@gmail.com, live chat, or phone (+919811180949) within 24 hours of order placement. Once an order has been dispatched, we are unable to update the address or redirect the shipment.

Product Insurance:

All our products are insured from the time they leave our warehouse until they are delivered to your address. Once the package is marked as delivered or signed for at the doorstep, the insurance policy is no longer applicable.

If your product arrives damaged or packaging seems to have been tampered with, please contact our customer support team right away via email at reetriwazfashion@gmail.com, live chat, or phone (+919811180949) within 24 hours of receiving it.

Miscellaneous:

If the address provided is unclear or incorrect, the package may be held at the courier’s delivery hub or returned to our Reet Riwazwarehouse.

We Offer Express Worldwide Shipping
Across 200 Countries
Order Value above USD 299: Standard shipping is free; Express shipping is chargeable depending on the order value. Order Value below USD 299: Standard shipping charge is USD 44 / INR 4000; Express shipping is chargeable depending on the order value.
Australia

Bahrain

Canada

Denmark

France

Germany

Hong Kong

Italy

Luxembourg

Maldives

Malaysia

Netherland

New Zealand

Philippines

Singapore

Spain

Sri Lanka

South Africa

Switzerland

Taiwan

Thailand

United Arab Emirates

United Kingdom

United States of America

Indonesia
Any Order Value: The standard shipping charge is USD 29.95 / INR 2638; Express shipping is chargeable depending on the order value.
Afghanistan

Albania

Algeria

Andorra

Angola

Antigua and Barbuda

Argentina

Armenia

Aruba

Austria

Azerbaijan

Bahamas, The

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bhutan

Bolivia

Bosnia and Herzegovina

Brazil

Bulgaria

Burkina Faso

Burma

Burundi

Cambodia

Cameroon

Cabo Verde

Central African Republic

Chad

Chile

China

Colombia

Comoros

Congo, Democratic Republic

Congo, Republic of the

Costa Rica

Cote d'Ivoire

Croatia

Curacao

Cyprust

Czechia

Djibouti

Dominica

Dominican Republic

East Timor (see Timor-Leste)

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Fiji

Finland

Gabon

Gambia, The

Georgia

Ghana

Greece

Grenada

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Holy See

Honduras

Hungary

Iceland

Indonesia

Iraq

Israel

Jamaica

Japan

Jordan

Kazakhstan

Kiribati

Korea, South

Kosovo

Kuwait

Kyrgyzstan

Laos

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Macau

Macedonia

Madagascar

Malawi

Mali

Malta

Marshall Islands

Mauritania

Mexico

Micronesia

Moldova

Monaco

Mongolia

Montenegro

Morocco

Mozambique

Namibia

Nauru

Nepal

Netherlands

New Zealand

Nicaragua

Niger

Nigeria

Oman

Palau

Palestinian Territories

Panama

Papua New Guinea

Paraguay

Peru

Poland

Portugal

Qatar

Romania

Rwanda

Saint Kitts and Nevis

Saint Lucia

Saint Vincent Grenadines

Samoa

San Marino

Sao Tome and Principe

Senegal

Serbia

Seychelles

Sierra Leone

Sint Maarten

Slovakia

Slovenia

Solomon Islands

Somalia

South Korea

South Sudan

Sudan

Suriname

Swaziland

Tajikistan

Tanzania

Timor-Leste

Togo

Tonga

Tunisia

Turkey

Turkmenistan

Tuvalu

Uganda

Uruguay

Uzbekistan

Vanuatu

Venezuela

Vietnam

Yemen

Zimbabwe

Any Order Value: The standard shipping charge is USD 49.95 / INR 4149; Express shipping is chargeable depending on the order value.
Botswana

Brunei

Canary islands-Spain/Africa

Ireland

Kenya

Mauritius

Norway

Reunion, Island Of

Saudi Arabia

Sweden

Trinidad and Tabago

Zambia

Customers are responsible for any import duties, custom fees, or local taxes that may apply to their purchase.

Shipping Partners
Liability – “In case of any damage to the product while in transit, the shipping partner shall be held liable for the same.”

Reet Riwaz offers domestic delivery within 3-4 days and international orders within 5-6 days from the date of purchase.

Contact Number: +91 9958693334